Welcome to Mazmin — Your AI Restaurant Platform

Welcome to Mazmin

Mazmin is an AI-powered restaurant management platform built in Israel for restaurant owners who want to take control of their business. Whether you run a small falafel shop in Be'er Sheva, a busy restaurant in Tel Aviv, or a chain across multiple cities, Mazmin gives you everything you need to manage orders, menus, marketing, and customer relationships — all from one place.

This guide will walk you through what Mazmin offers and how to get started in just a few minutes.

What You Get with Mazmin

Mazmin is not just an ordering system. It is a complete restaurant management platform powered by AI. Here is what is included in your account:

Direct Ordering Channels

• WhatsApp Ordering — Your customers order directly through WhatsApp, the messaging app they already use every day. No app downloads required. Mazmin's AI chatbot handles the entire conversation automatically in Hebrew, Arabic, English, Russian, and French.
• Telegram Ordering — Same seamless experience on Telegram for customers who prefer it.
• Digital Menu with QR Codes — A beautiful, mobile-optimized menu page your customers can access by scanning a QR code at the table, on your receipt, or from any link you share.

AI-Powered Tools

• AI Personal Assistant — An intelligent back-office assistant that helps manage daily operations, answers questions, and automates repetitive tasks.
• AI Menu Translation — Your menu is automatically translated into multiple languages. Perfect for tourist areas in Jerusalem, Tel Aviv, Eilat, and Haifa where customers speak different languages.
• AI Scheduled Reports — Smart analytics delivered to you on a schedule, with insights about sales trends, popular items, peak hours, and revenue opportunities.
• Automated Marketing Visuals — Generate professional marketing images for social media and promotions without needing a graphic designer.

Restaurant Management

• Menu Management — Update prices, add new dishes, change descriptions, and toggle availability. Changes reflect instantly across all your ordering channels.
• Order Management — A centralized dashboard for all incoming orders with real-time tracking and status updates.
• Table Ordering & Management — QR code ordering for dine-in customers. Customers scan, browse, and order from their table (available on the Scale plan).
• Google Review Management — Monitor and respond to Google reviews automatically. Build your online reputation without spending hours on it.
• Promotions & Coupons — Create special offers, discount codes, and event menus. Send them directly to your customers via WhatsApp.

Choosing Your Plan

Mazmin offers three plans to fit different restaurant sizes and needs:

All plans include integrated payment processing at 5% per transaction and a 14-day free trial. No credit card required to start.

Setting Up Your Restaurant

Getting started takes about 5 minutes. Here is the process:

Step 1: Create Your Account

Sign up at app.mazmin.com and tell us about your restaurant. The guided onboarding walks you through everything — no technical skills needed.

Step 2: AI Builds Your Platform

Once you provide your restaurant details, Mazmin's AI automatically configures:

• Your digital menu (with translations)
• Your ordering channels (WhatsApp, Telegram, QR codes)
• Your restaurant landing page
• Your initial marketing setup

Step 3: Start Receiving Orders

Share your ordering link or QR code with customers and you are live. Orders appear on your dashboard in real time.

That is it. No hardware to install, no developers to hire, no weeks of setup.

Next Steps

Now that you understand what Mazmin offers, here are some recommended next steps:

• Set up your menu — Make sure all your dishes, prices, and descriptions are accurate. Add photos for higher conversion rates.
• Share your ordering link — Put your WhatsApp ordering link and QR code on your Google Business Profile, Instagram bio, Facebook page, and in-store signage.
• Explore AI features — Try the AI assistant, generate marketing visuals, and review your first analytics report.
• Read our blog — Visit the Mazmin blog for guides on WhatsApp ordering, reducing delivery commissions, marketing automation, and more.

If you need help at any point, browse the other articles in this Help Center or contact our support team at hello@mazmin.com.